Frequently asked questions

You have questions? We have answers!

1What are some of your past and present clients?
Master artisans (Parasolerie Heurtault, Nelly Saunier, Créanog, Atelier Hélio'g...), architects (Lina Ghotmeh-Architecture...), French brands (BACSAC...), exhibitions (WONDERLAB at the National Museum of China and the National Museum of Japan, Japon-Japonismes at the Musée des Arts Décoratifs in Paris...), museums (Mémorial de la Shoah...), international non-profits and organisations (L'Arche Internationale, Les Amis du Tohoku...).
2What distinguishes you from other regional agencies ?
Our unique know-how and expertise in creating high-quality content: 20 years’ experience in French/English journalism and ten years’ experience in communications, notably as digital communications manager for NGOs and museums.
3I have a small company with a small communications budget, can you help me?
We particularly enjoy working with artisans and small businesses to help them grow, reach their target audience, tell their stories. A good communication strategy does not require a big budget, because we prefer quality over quantity! It's a small investment that yields high returns. Contact us to discuss your project and obtain a personalised quote!
4What kind of rates do you offer?
Our fees are à la carte, depending on your needs: hourly, daily or monthly rates (bronze, silver, gold and platinum packages). Contact us to discuss your project and obtain a personalised quote!
5I need a website, how does the creation process work?
We start by up a set of specifications together, which includes the "form" (logo, style guide, design, photos, etc.) and the "substance" of the website (its objectives, audience, editorial content, etc.).
6Can you update my website?
Of course, we can help you update any website, and even teach you to do it yourself if you prefer.
7Do you provide training and best practice guides?
Yes, we offer bespoke training courses: getting to grips with your website, managing your social networks, etc., as well as best practice guides adapted to your company/association and your specific needs (best practice guides for your employees/volunteers on social networks, etc.).
8I want to improve my communications on social networks, what can you do for me?
We can do an audit to help you determine where your audience is and how to talk to them: on which social networks, when and how. Then, if you wish, we can manage your social networks for you, or teach you how to better reach your audience yourself.
9What does the first bilingual communications agency of the bassin d'Arcachon mean?
It simply means that we are the first agency in the region to offer truly bilingual (native speaker) communication services to help you reach all your audiences.
10What kind of translations do you do?
We do all kinds of translations! From contracts to architectural competitions, from exhibition labels and catalogues to press releases and press kits, from websites to social network posts...
11I have English-speaking clients and I need an interpreter for a few hours, is this a service that you provide?
In addition to French-English translations (websites, social networks, communication documents, contracts etc.) by a native speaker, we can accompany you to any event (real estate/construction site visits, contract signatures, tourist visits etc.).
12How do you keep up with the latest trends and good practices in webmarketing?
We spend a lot of time on the internet, on specialised websites, or reading books on webmarketing and social networks to keep up to date with the latest trends and best practices in digital communication!
13Do you do press kits and press releases?
Yes, we do press kits and press releases from A to Z: texts, layout and graphics...
14How can we contact you to find out more about your services?
15Where is the quatre histoires agency based?
We are based in le Canon, Cap Ferret, in the bassin d'Arcachon, which allows us to be close to our clients, available, reactive and efficient.
16In which region(s) are you present?
Our clients are based in the Cap Ferret, around the bassin d'Arcachon, but also in the Gironde region and even in Paris!
17Do you come to us?
Of course!